Member Satisfaction

Medtronic Diabetes is the choice of more than 150,000 people with diabetes for three simple reasons: simplicity, safety and control. More people worldwide have chosen the American-made Medtronic Diabetes pump over any other pump. And doctors and nurses recommend Medtronic Diabetes more than any other pump company.

Patient satisfaction with both our product and support services is unsurpassed. Results from a recent survey indicate 87% of patients are very satisfied with their therapy and 97% would recommend Medtronic Diabetes pump therapy. Our patients tell us that their satisfaction with Medtronic Diabetes is directly linked to their health and lifestyle - they feel better, and they feel in control.

Feeling Healthy, Feeling Good

Indeed, with Medtronic Diabetes pump therapy, patients feel good, both in terms of their health and their overall quality of life. With glucose control greatly improved and simplified, patients can concentrate on the more important things in their lives… an active family life and productive career. And as complications are reduced and delayed, they have more time to truly enjoy their lives - a priceless benefit that you, the payor, can give to your members.

What Matters Most to Members

Your members will appreciate all the extra services Medtronic Diabetes provides to help them every step of the way. These valuable services include:

  • Insurance Healthcare Benefit Specialists - to help them process their insurance paperwork.
  • National Network of Certified Pump Trainers - to get them set up, and running smoothly on their pump.
  • 24-Hour Helpline - to answer any question, any time.
  • Mail Order Pharmacy - door-to-door delivery for all their pharmacy needs and diabetes supplies.
  • Continuing Education - newsletters, online diabetes updates, etc.

A Reflection on You

Patient satisfaction with Medtronic Diabetes is a direct reflection on the managed care organization. When your members are satisfied with their diabetes management, they will be satisfied with you. And that can mean sustained membership during open enrollment periods and less member complaints on your end.

Partnering with Medtronic Diabetes is good business for you - and good medicine for your members.