Contact

We are here to assist you with the support you may need every step of the way.

 

Contact us via phone
1-800-646-4633 (toll-free)

 

Phone menu options

1. Product Assistance
   Software Assistance
 
(24 hours a day, 365 days a year)


2. Order Supplies
Check
    Order Status
Update Insurance Information
   
(Monday - Friday, 8:00 a.m. to 6:00 p.m. CT)


3. Insulin Pump, CGM, and Smart Pen Upgrade or Check Status of Recent Device Order
  
(Monday - Friday, 8:00 a.m. to 7:00 p.m. CT)


4. Payments and Billing
  
(Monday - Friday, 8:00 a.m. to 6:00 p.m. CT)


5. Returns and Exchanges
  
(Monday - Friday, 8:00 a.m. to 6:00 p.m. CT)


International contacts

Please click here for international contacts


U.S. customers traveling internationally

+1-818-576-5555


Contact us via mail:

MiniMed Distribution Corp.
18000 Devonshire Street
Northridge, CA 91325
USA

 

Send us a message

Please choose a subject from the drop-down list below to ask a question or send feedback.

If you have a medical emergency or you need specific medical advice, you should contact your primary healthcare provider or your local emergency room.

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This form is for customers in the Unites States only. For support outside the United States, see our list of international locations.

This form is for customers in the Unites States only. For support outside the United States, see our list of international locations.

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