Terms of Use
Updated on March 6, 2026

PLEASE READ THESE TERMS OF USE CAREFULLY

These Terms of Use describe rules for visitors to this MiniMed website (the “Site”) or, where applicable, users of our software or other applications (“Software Apps”) we make available for download or access, including with respect to information you may access or provide on our MiniMed devices. This website and our applications are owned and operated by MiniMed. MiniMed is the name we use to refer to our whole business, including MiniMed, Inc. and any of the companies that it controls, such as its subsidiaries and affiliates. When we use the words “we” or “our,” we mean MiniMed. MiniMed also operates other websites. These Terms of Use (“these Terms” or “this Agreement”) do not apply to our other websites. You should review the terms of use posted on these MiniMed websites when you visit them.

For users of our products and services, you should consult any specific terms applicable to such products and services, which supersede any terms included herein. 

These Terms of Use were last updated on March 1, 2026. We may change these Terms of Use at any time. Please review the Terms of Use each time you visit the website. Your use of this website, MiniMed products, Software Apps, or other MiniMed services is conditioned on your acceptance of the most recent version of the applicable terms.

About the information on this web site

Much of the information on this website relates to products and services offered by MiniMed. The materials on this website are for your general educational information only. Information you read on this website cannot replace the relationship that you have with your health care professional. MiniMed does not practice medicine or provide medical services or advice and the information on this website should not be considered medical advice. You should always talk to your health care professional for diagnosis and treatment.

Health information changes quickly. Therefore, it is always best to confirm information with your health care professional.

This website contains information about products and therapies approved and cleared for use in the United States and is intended for a United States audience. If you live outside the U.S., you may see information on this website about products or therapies that are not approved or marketed in your country.

Using our software apps

We may provide Software Apps for your use on your computing devices or your smart phone or other smart device such as a tablet (we refer to these as “Smart Devices”) in connection with your use of MiniMed products or services. Software Apps may provide stand-alone functionality, be used in connection with services we make available over the internet (“Data Services”), or both.

Software Apps may run on specific versions of third-party operating system and browser software for your computer or Smart Device (“Platform Software”). When any third-party provider issues an update to Platform Software, we will require additional time to provide a compatible update to the Software App. If you update Platform Software prior to our making available an appropriate update to a Software App, you may no longer be able to use the Software App(s) you have been using, or the Software App may not properly function. We may determine not to provide a compatible update to the Software App, and before you update Platform Software, you should check the applicable download site to determine if we have made available an appropriate update. By sharing your data with such third-party providers, you acknowledge and agree that such third-party companies collect and use that data as described in their privacy notices.

Our copyrights and trademarks

The materials on this website belong to or are licensed to us. The materials are protected by United States and foreign copyright laws. There are some important rules about copying these materials. You may e-mail, download, or print copies of the materials on this website, but only for your personal, noncommercial use. When you e-mail, download, or print a copy of the materials on this website, you must also include all copyright and other notices that are in the materials, including the copyright notice on the bottom of the page.

We also own the names we use for our products and services on this website, and these names are protected by United States and foreign trademark laws. An ® following a name on our website indicates that the trademark has been registered in the United States. A ™ following a name on our website indicates that it is an unregistered trademark. All trademarks are the property of their respective owners.

There may be special rules for the use of materials provided on certain parts of this website. These special rules will be posted near the materials.

If you use the materials or trademarks on this website in a way that is not clearly allowed by these Terms of Use, you are violating your agreement with us and may be violating copyright, trademark, and other laws. In that case, we automatically revoke your permission to use this website. Title to the materials remains with us or with the authors of the materials contained on this website. All rights not expressly granted are reserved.

Links to this website and use of MiniMed marks

You are hereby granted a non-exclusive, limited, and revocable license to link to this website. MiniMed reserves the right to revoke this license generally, or your right to use specific links, at any time. If MiniMed revokes this license, you agree to remove and disable any and all of your links to this website immediately.

You agree not to present the link to this website in such a way that it is associated with advertising or appears to be an endorsement of any organization, product, or service. You agree that the link will not appear on a website that a reasonable person may consider obscene, defamatory, harassing, grossly offensive, or malicious. Under no circumstances may you "frame" this website or any of its content or copy portions of this website to a server. You agree not to display or use the MiniMed logo or trademark in any manner without our prior written permission.

Links to other websites

This website may contain links to websites not operated by MiniMed. We provide these links for your convenience, but we do not review, control, or monitor the materials on any other websites. These websites may contain information about uses of MiniMed products or therapies that have not been approved in the United States. We do not control or endorse this type of information. We are not responsible for the performance of those websites or for your business dealings with them. Your use of other websites is subject to the terms of use of those websites, including the privacy policies of those websites.

Your feedback, comments, and ideas

While we are pleased to receive feedback, comments and ideas from visitors to this website, we want you to understand that any information that you submit through this website will be considered non-personal, non-confidential, and non-proprietary (other than personal information, as that term is defined in our Privacy Statement). If you transmit any ideas, information, concepts, know-how, techniques, or materials to us through this website or another mode of communication, you hereby grant MiniMed an unrestricted, royalty-free, irrevocable license to use, reproduce, display, perform, modify, transmit, and distribute them in any medium, and agree that MiniMed is free to use them for any purpose.

No warranties

ALL CONTENT ON THIS WEBSITE OR SOFTWARE APPS, AND EXCEPT FOR ANY LIMITED WARRANTY INCLUDED IN MINIMED PRODUCT LABELING, MINIMED PRODUCTS, ARE PROVIDED TO YOU ON AN "AS IS," "AS AVAILABLE" BASIS. MINIMED HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT, OPERATION, COMPLIANCE WITH DOCUMENTATION, AND NON-INFRINGEMENT MINIMED MAKES NO WARRANTY AS TO THE ACCURACY, COMPLETENESS, CURRENCY, OR RELIABILITY OF ANY CONTENT AVAILABLE THROUGH THIS WEBSITE, MINIMED PRODUCTS, OR SOFTWARE APPS. YOU USE THIS WEBSITE, MINIMED PRODUCTS, AND SOFTWARE APPS AT YOUR OWN RISK.

MINIMED MAKES NO REPRESENTATIONS OR WARRANTIES THAT USE OF THIS WEBSITE, MINIMED PRODUCTS, OR SERVICES, SOFTWARE APPS, OR ANY DATA OR REPORTS PROVIDED BY MINIMED WILL MEET YOUR REQUIREMENTS, BE RETRIEVABLE, BE UNINTERRUPTED, BE TIMELY, BE SECURE, OR ERROR-FREE, OR THAT ALL ERRORS WILL BE CORRECTED. MINIMED IS NOT RESPONSIBLE FOR OUTAGES OR DEFECTS IN POWER, TELECOMMUNICATIONS, COMPUTERS, SMART DEVICES, THIRD PARTY SOFTWARE AND ANY OTHER IMPACT OUTSIDE OF MINIMED’S DIRECT CONTROL.

MINIMED DOES NOT WARRANT THE ACCURACY OF ANY USER DATA UPLOADED FROM ANY USER DEVICE RECEIVED BY MINIMED AND PROVIDED TO THE USER “AS-IS.” MINIMED DOES NOT ASSUME ANY OBLIGATION TO, AND DOES NOT WARRANT THAT IT WILL, CREATE OR INCLUDE ADDITIONAL FEATURES OR FUNCTIONALITY FOR MINIMED PRODUCTS OR SERVICES, OR SOFTWARE APPS.

EXCEPT AS INCLUDED IN ANY MINIMED PRODUCT LABELING, IF YOU ARE DISSATISFIED WITH ANY PORTION OF MINIMED PRODUCTS OR SERVICES, OR SOFTWARE APPS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE THEIR USE.

YOU ARE RESPONSIBLE FOR TAKING ALL PRECAUTIONS NECESSARY TO ENSURE THAT ANY CONTENT YOU MAY OBTAIN FROM THIS WEBSITE IS FREE OF VIRUSES AND ANY OTHER POTENTIALLY DESTRUCTIVE COMPUTER CODE.

Some states do not allow limitations on implied warranties, so one or more of the above limitations may not apply to you.

Limitation of liability

YOU AGREE THAT NEITHER MINIMED NOR ANY PERSON OR COMPANY ASSOCIATED WITH MINIMED SHALL BE LIABLE FOR ANY DAMAGE RESULTING FROM YOUR USE OR INABILITY TO USE THIS WEBSITE OR THE MATERIALS ON THIS WEBSITE. THIS PROTECTION COVERS CLAIMS BASED ON WARRANTY, CONTRACT, TORT, STRICT LIABILITY, AND ANY OTHER LEGAL THEORY. THIS PROTECTION COVERS MINIMED, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND SUPPLIERS MENTIONED ON THIS WEBSITE. THIS PROTECTION COVERS ALL LOSSES INCLUDING, WITHOUT LIMITATION, DIRECT OR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, AND PUNITIVE DAMAGES, PERSONAL INJURY/WRONGFUL DEATH, LOST PROFITS, OR DAMAGES RESULTING FROM LOST DATA OR BUSINESS INTERRUPTION.

THE TOTAL LIABILITY OF MINIMED, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, IF ANY, FOR LOSSES OR DAMAGES SHALL BE LIMITED TO THE AMOUNT OF YOUR ACTUAL DAMAGES, NOT TO EXCEED U.S. $ 100.00. THE LIMIT OF LIABILITY MAY NOT BE EFFECTIVE IN SOME STATES. IN NO EVENT SHALL MINIMED, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR SUPPLIERS BE LIABLE TO YOU FOR ANY LOSSES OR DAMAGES OTHER THAN THE AMOUNT DESCRIBED ABOVE. ALL OTHER DAMAGES, DIRECT OR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE, RESULTING FROM ANY USE OF THE WEBSITE OR MATERIALS ARE EXCLUDED EVEN IF MINIMED HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

EXCEPT AS SET FORTH OTHERWISE IN APPLICABLE MINIMED LABELING, WITH REGARD TO MINIMED PRODUCTS OR SERVICES, AND SOFTWARE APPS: NEITHER MINIMED NOR ITS AFFILIATES, NOR ANY OFFICER, DIRECTOR, EMPLOYEE, AGENT, SUPPLIER, OR OTHER PERSON OR ENTITY ASSOCIATED WITH ANY OF THEM WILL BE LIABLE FOR (A) ANY DAMAGES ARISING FROM THE USE OF OR INABILITY TO USE MINIMED PRODUCTS SERVICES, OR SOFTWARE APPS, (B) ANY CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES, DAMAGES RESULTING FROM LOSS OF DATA OR BUSINESS INTERRUPTION OR FOR TOTAL DAMAGES FOR ALL CLAIMS ARISING FROM OR RELATING TO THESE TERMS, MINIMED PRODUCTS OR SERVICES, AND SOFTWARE APPS IN AN AMOUNT GREATER THAN $500, OR (C) THE ACTIONS OR OMISSIONS OF USER OR ANY THIRD PARTY. THE PROVISIONS OF THIS SECTION APPLY WHETHER THE CLAIM OR DAMAGES ARE BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR ANY OTHER LEGAL THEORY, EVEN IF MINIMED OR ITS AFFILIATES OR A PERSON AFFILIATED WITH EITHER OF THEM HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES EXCLUDED IN THIS SECTION AND EVEN IF SUCH EXCLUSIONS CAUSE THIS AGREEMENT OR ANY REMEDY TO FAIL OF ITS ESSENTIAL PURPOSE.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR CERTAIN DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS AND DISCLAIMERS MAY NOT APPLY TO YOU. TO THE EXTENT THAT WE MAY NOT, AS A MATTER OF APPLICABLE LAW, DISCLAIM ANY IMPLIED WARRANTY OR LIMIT OUR LIABILITIES, THE SCOPE AND DURATION OF SUCH WARRANTY AND THE EXTENT OF OUR LIABILITY WILL BE THE MINIMUM PERMITTED UNDER SUCH APPLICABLE LAW, AND THESE TERMS WILL BE DEEMED MODIFIED TO THE MINIMUM EXTENT NECESSARY TO COMPLY WITH SUCH APPLICABLE LAW.

Your responsibility

You agree to indemnify, defend and hold harmless MiniMed, our affiliates, licensors, suppliers and other contract relationships, and the officers, directors, employees, consultants, and agents of each, from and against any and all third-party claims, liabilities, damages, losses, costs, expenses, fees (including reasonable attorneys’ fees and court costs) that such parties may incur as a result of or arising from (a) any information you submit, post or transmit through Data Services or Software Apps, (b) your use of MiniMed products, Data Services or Software Apps, (c) your violation of this Agreement, or (d) your violation of any rights of any other person or entity.

Other rules about this website, MiniMed products, data services, and software apps

In addition to the rules in these Terms of Use and MiniMed’s Privacy Notices, you may be subject to additional terms that may apply when you access particular services, including Data Service or Software Apps, or materials on certain areas in this website, such as when you purchase enhanced services, or by following a link from this website. Please read our Privacy Statement to learn how we protect and use information that we gather through this website. For our policies regarding your health information, please see our Notice of Privacy Practices. (Our Privacy Statement and Notice of Privacy of Privacy Practices are collectively referred to herein as our “Privacy Notices”).

Your obligations under this section and the sections called "Your Feedback", "No Warranties" and "Limitation of Liability" will survive termination of these Terms of Use.

If any provision of these Terms of Use is found to be invalid by any court having competent jurisdiction, such provision will be deemed modified to the minimum extent necessary to be effective, valid and enforceable, and the other provisions of this Agreement will remain in full force and effect and enforceable according to their terms. Failure to exercise or enforce any right or provision of this Agreement will not constitute a waiver of such right or provision and in no case shall waiver of any of these Terms of Use shall be deemed a further or continuing waiver of such term or condition or any other term or condition.

If you violate these Terms of Use or the Privacy Notices in a way that causes harm to others, you agree to hold MiniMed harmless against any liability for that harm.

We are acting as an independent contractor, and nothing in this Agreement creates an agency or partnership. Except for MiniMed’s licensors, there are no third-party beneficiaries to this Agreement.

By using this website, MiniMed products, Data Services, and Software Apps, you agree that the only proper jurisdiction and venue for any dispute with MiniMed, or in any way relating to your use of such services, is in the state and federal courts in the State of Minnesota, U.S.A. You further agree and consent to the exercise of personal jurisdiction in these courts in connection with any dispute involving MiniMed or its affiliates, employees, officers, directors, agents, or suppliers.

These Terms of Use are governed by the internal substantive laws of the State of Minnesota, without respect to its conflict of laws principles, and the federal laws of the United States.

Software Apps are subject to United States export control laws, and you will comply with those laws.

Except as we may expressly provide otherwise in connection with each, MiniMed Data Services and Software Apps are provided from the United States and subject to the laws of the United States. 

Use of Automated Agents

Some of our customer service interactions may be handled, in whole or in part, by automated systems or artificial intelligence (“AI”) agents. These AI agents may collect information you provide, ask follow-up questions, and use your responses to assist in triaging your request or preparing information for a human representative.

The AI agent is designed to assist with basic inquiries and information gathering only. It does not provide medical, legal, or other professional advice, and its responses are not a substitute for consultation with a qualified professional.

By interacting with our AI agent, you agree that your communications may be processed and analyzed by automated systems in accordance with our Privacy Policy, Notice of Privacy Practices, and these Terms of Use.

Questions, comments, and notices

MiniMed may deliver notice to you by electronic mail, a general notice on this website, or by written communication delivered by First Class U.S. Mail to your address on record with MiniMed. You may deliver notice to MiniMed by using the Contact Us feature.