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International locations
With more than 8,000 employees in 80 locations around the world, MiniMed is a global leader in diabetes technology.
UNITED STATES
Operational headquarters
MiniMed Distribution Corp.
18000 Devonshire St,
Northridge, CA 91325
Tel: 1-800-646-4633
24-Hour Technical Support: 1-800-646-4633 and select option 1
Global locations
Americas
Americas
Canada
MiniMed Canada ULC
Suite 2700 Stantec Tower,
10220 – 103 Avenue NW
Edmonton, Alberta T5J0K4, Canada
Tel: 905-826-6020
Tel: 800-284-4416
www.medtronicdiabetes.ca
www.medtronic.com/ca-fr/diabetes/accueil.html (Français)
Medtronic Diabetes Canadian Customer Services/ Order Desk
Tel: 800-284-4416
Product Support: 1-800-MINIMED
minimedcan.info@medtronic.com
United States
MiniMed Distribution Corp.
18000 Devonshire St,
Northridge, CA 91325
Tel: 1-800-646-4633
24-Hour Technical Support: 1-800-646-4633 and select option 1
Australia and New Zealand
Australia and New Zealand
Australia
MiniMed Australia Pty Ltd
c/o Baker McKenzie, Tower One
International Tower Sydney, Level 46,
100 Bangaroo Avenue, Sydney NSW 2000, Australia
Product & technical support: 1800-777-808
rs.apdiabetescarerequests@medtronic.com
www.medtronic-diabetes.com.au
New Zealand
Medtronic New Zealand Limited
Level 3, Building 5,
666 Great South Road
Penrose, Auckland 1051
PO Box 24-303
Royal Oak, Auckland, New Zealand
Product & technical support: 0 800 633 487
rs.apdiabetescarerequests@medtronic.com
Europe and Central Asia
Europe and Central Asia
Headquarters for Europe
Medtronic Diabetes Europe SA
Route du Molliau 31,
1131 Tolochenaz, Switzerland
Tel: +41-21-802-7000
Fax: +41-21-802-7275
www.medtronic-diabetes.ch
Armenia
Meditech LLC
Tumanyan St., Building 6,
Yerevan 0001,
Armenia
Contact:
Anushavan Khachatryan
Tel: +374 10 560 110
amedeq@emirates.net.ae
Austria
MiniMed Te Austria GmbH
Schottenring 25, 1010 Vienna, Austria
Austria: 0800 677163
International: 0031-45 566 46 44
Contact:
Rainer Mahlberg
rs.psdiabetesheerlende@medtronic.com
24h-Service Hotline: 0800 677163
Belgium
NPB Belgium B.V.
Burgemeester E. Demunterlaan 5 / Avenue du Bourgmestre E. Demunter 5
Brussel / Bruxelles 1090
België / Belgique
Customer Service & Ordering
Tel: +32-24 56 09 00
Fax: +32-24 60 26 67
Technical Support:
BE : 0800 90 805 | LUX : 800 27 441
International +32 2 456 0939
Email: rs.psdiabetesfr@medtronic.com
www.medtronic-diabetes.be
Bosnia and Herzegovina
Medimpex
Igmanska 38,
71320 Vogošća,
Sarajevo
Epsilon Research International d.o.o
Novice Cerovića 5,
78000 Banja Luka,
Bosnia and Herzegovina
Medimpex
Contact: Sabina Mešić
Tel: +38733476410
Email: sabinamesic@medimpex.ba
Epsilon Research International d.o.o.
Contact: Dragan Grbić
Tel: +387 51 251 037
Email: dragan.grbic@gmail.com
http://medimpex.ba
Bulgaria
RSR Ltd
Viktor Grigorovic 3,
1606 Sofia,
Bulgaria
Contact:
Tania Alexieva
Tel: +359 88 542 8900
Email: t.alexieva@rsr.bg
Croatia
Medtronic Adriatic doo
Folnegovićeva 1c,
Zagreb,
Phone: + 385 1 4881 120
Fax: + 385 1 4844 060
Customer support:
Telephone customer support in Croatian Mon-Fri 08:00-18:00.
Telephone support throughout the week available in English.
Phone: + 385 1 4881 144
rs.diabeteshelpprg@medtronic.com
www.medtronic-diabetes.com/hr-HR
Czech Republic
Medtronic Czechia s.r.o
Prosecká 852/66,
190 00 Prague 9,
Czech Republic
Customer Services & Ordering
Email: zakaznicky.servis@medtronic.com
Tel: +420 233 059 950
24 Hour Technical Help Desk
Tel: +420 233 059 059
Email: diabetes.help@medtronic.com
www.medtronic-diabetes.cz
Denmark
MiniMed Denmark ApS
C/O Bech-Bruun, Gdanskgade 18, 2150 Nordhavn, Denmark
Customer Services & Ordering
Email: produktsupport.diabetes@medtronic.com
Tel: 0800-6464633
Fax: +45 3248 1801
24 Hr Technical Help Desk
Tel: + 45 32 48 18 80
https://www.medtronic-diabetes.com/da-DK
Estonia
ABMedical
Reti Tee12, Petri Kula,
75312 Rae Vald,
Harjum, Estonia
Contact:
Ingrid Susi
Tel: +372 514 0694
ingrid@abmedical.ee
Finland
NPB Finland Oy
c/o Waselius & Wist, Eteläesplanadi 24 A, 4th Floor, Helsinki, FI 00130, Finland
Tekninen tuotetuki
+358 0800164064
rs.fiproduktsupportdiabetes@medtronic.com
https://www.medtronic-diabetes.com/fi-FI
France
MiniMed France S.A.S.
9, boulevard Romain Rolland
75014 Paris
RCS Paris 722 008 232
Tél.: 01 55 38 17 00
Fax: 01 55 38 18 00
Help Desk for Healthcare Providers
9:00 - 17:00
Insulin Pumps - Infusion Sets & Reservoirs
Phone: +33 0800 085 167
rs.psdiabetesfr@medtronic.com
Germany
NPB Germany GmbH
Earl Bakken Platz 1, Meerbusch, 40670, Germany
24/7 Helpline:
Technische Notfälle: 24/7 – Service, 24 Stunden am Tag, 7 Tage die Woche.
Germany: 0800 64 64 633
Aus dem Ausland:
+49 2159 8149370 (Option 1)
minimedhotline.germany@medtronic.com
https://www.medtronic-diabetes.com/de-DE
Greece
MiniMed Hellas Single Member LLC
Sinopis Street and Mesogeion Avenue (Athens Tower), Building B, designated as BK1
Tel. +30 210 67 79 099 & +30 210 01 01 200
Fax: +30 210 67 79 399
Contact Person:
Ioannis Gavriatopoulos
ioannis.gavriatopoulos@medtronic.com
Aggeliki Koutzabassi
aggeliki.koutzabassi@medtronic.com
www.medtronic-diabetes.gr
rs.wecaregr@medtronic.com
Hungary
Medtronic Hungária Kft.
Bocskai út 134-146.
1113 Budapest,
Hungary
Contact:
Tel: +36 1 889 0688 (IVR option 2)
Email: rs.diabeteshelphu@medtronic.com
24 Hour Technical Help Desk:
Tel: +36 1 889 0688
Email: rs.diabeteshelphu@medtronic.com
www.medtronic-diabetes.hu
Iceland
Fyrir tæknilega aðstoð:
+354 564-5055
Email: diabetes@medica.is
https://www.medtronic-diabetes.com/is-IS
rs.seproduktsupportdiabetes@medtronic.com
Luxembourg
Medtronic B.V.
Tel. +352 2 663 7930
Gratis: 80027441
Northern Ireland
MiniMed Technologies Ireland Limited
10 Earlsfort Terrace, Dublin, Dublin 2,
D02 T380, Ireland
Customer Services & Ordering:
E-mail: csd.ireland@medtronic.com
Tel: +353 (0) 1 5111 499
Fax: +353 (0) 1 8077 220
24 Hour Technical Help Desk
Tel: +44 1923 205167
rs.ukdiabetesproductsupport@medtronic.com
www.medtronic-diabetes.ie
Republic of Ireland
Medtronic Ireland Ltd
Unit GA, Swords Business Campus,
Balheary Road,
Swords, Co. Dublin.
Customer Services & Ordering:
E-mail: csd.ireland@medtronic.com
For Insulin Pumps, CGM and Sensors +353 (0) 1 5111 499
For Infusion Sets & Reservoirs +353 449 334 602
Fax: +353 (0) 1 8077 220
24 Hour Technical Help Desk
Tel: +353 (0) 1 5111 444
rs.ukdiabetesproductsupport@medtronic.com
www.medtronic-diabetes.ie
Italy
MiniMed Italy S.R.L.
Piazza Filippo Meda 3, Cap 20021, Milan, Italy
Tel: +39 02 24137.1
Fax: +39 02 24138.1
Diabetes Product Support:
assistenzadiabete@medtronic.com
24h Help Line
Toll free number: 800 60 11 22 (Italy only)
Tel. + 39 02 24137 610 (International dial)
https://www.medtronic-diabetes.com/it-IT/
Kazakhstan
Medtronic BV
Office #4, Block 4B,
17 Al-Ferabi Avenue, 8th Fl.,
Business Center Nurly Tau,
Almaty, 050056, Kazakhstan
Support line: 87077001292
rs.diabetesrussia@medtronic.com
https://www.medtronic-diabetes.com/en-MENA
Latvia
RAL Medical Company,
85 Brivibas Str.,
Riga, Latvia LV-1001
Contact:
Simona Amelkovica
Tel: +371 29178777
Fax: +371 7315242
simona@ral.lv
ral@ral.lv
Lithuania
Monameda UAB,
Ukmerges 369A,
LT-12142 Vilnius,
Lithuania
Contact:
Jolanta Ramanauskiene
Tel: +370 600 15946 +370 68244078 +370 684 94 254
info@monameda.lt
www.monameda.lt
Monday - Thursday 9:00 -17:00. Friday 9:00 - 16:00
Macedonia
Alkaloid Kons Dooel
Bul. Aleksandar Makedonski 12,
1000 Skopje,
Macedonia
Contact:
Emilija Nestorovska
Tel: +389 2 320 4438
Email: enestorovska@Alkaloid.com.mk
www.alkaloid.com.mk
Montenegro
Glosarij d.o.o
Vojislavljevića 76,
81000 Podgorica,
Montenegro
Contact:
Mira Mijuskovic
Tel: +382 20 642 495
Email: mira.mijuskovic@glosarij.me
www.glosarij.me
The Netherlands
MiniMed Netherlands B.V.
Earl Bakkenstraat 10,
6422 PJ Heerlen,
The Netherlands
Customer Service and 24h Technical Support
Tel: 0800-3422338 (toll free in The Netherlands) or +31-45 56 68 291
Fax: +31-45 56 68 277
rs.psdiabetesheerlen@medtronic.com
Norway
MiniMed Norway AS
Hoffsveien 1A, 0275 Oslo
Kontaktinformasjon
Tel: +47 67 10 32 20
Fax: +47 67 10 32 10
Email: rs.noproduktsupportdiabetes@medtronic.com
https://www.medtronic-diabetes.com/no-NO
Poland
Medtronic Poland Sp. Z o.o.
Ul. Polna 11,
00-633 Warszawa,
Poland
Customer Services & Ordering
E-mail: obsluga.klienta@medtronic.com
Tel: +48 22 275 69 99
24 Hour Technical Help Desk
Tel: +48 (22) 465 6987
E-mail: rs.diabeteshelppl@medtronic.com
http://www.pompy-medtronic.pl
Portugal
MiniMed Portugal, Unipessoal Lda
Rua Tomás da Fonseca,
Torre E - 11º andar
1600-209 Lisboa Portugal
Phone: +351 217 245 100
Fax: +351 217 157 640
Customer Service & Ordering
Email: customerservice.portugal@medtronic.com
Phone: +351 217 245 100
Fax: +351 217 157 640
Help Line Technical Support
Email: Rs.maddiabetesdirectospain@medtronic.com
Phone: 800 910 555 (calls from inside Portugal)
Phone: + 351 217 245 115 (calls from outside Portugal)
www.medtronic-diabetes.com.pt
Romania
Medtronic Romania
42 - 44 Bucuresti-Ploiesti Road
Building B, B2 Wing, 2nd Floor, district 1, Baneasa Business & Technology Park
Bucharest, 013696 | Romania
Linie de asistență telefonică pentru
produs (Help Line): 0040.372.188.010
Tel: 0040.372. 188.000
Fax: 0040.372.251.031
www.medtronic-diabetes.ro
diabetes.help@medtronic.com
Russia
Medtronic Diabetes Representative Office
Naberezhnaya Tower C,
Presnenskaya Naberezhnaya,10,
Moscow 123317, Russia
Phone: 88006007639 (calls from inside Russia)
Phone: + 7 495 1362011 (calls from outside Russia)
https://www.medtronic-diabetes.com/ru-RU
rs.diabetesrussia@medtronic.com
Serbia
Medtronic B.V.
Bulevar Zorana Djindjica 64a,
11070 Belgrade,
Serbia
Epsilon Research Intrenational d.o.o
Contact: Jasna Nikolic
Tel: +381 11 311 5554
Email: epsilon.minimed@gmail.com
24 Hour Technical Help Desk:
Phone: +381 112 095 999
Email: rs.diabeteshelpprg@medtronic.com
Slovakia
Medtronic Slovakia, O.Z.
Karadžičova 12,
821 08 Bratislava,
Slovakia
Contact:
Tel: +421 268 206 986 (IVR option 2)
Email: objednavka@medtronic.com
24 Hour Technical Help Desk
Tel: +421 268 206 986
Email: rs.diabeteshelpprg@medtronic.com
www.medtronic-diabetes.sk
Slovenia
Zaloker & Zaloker d.o.o.
Kajuhova ulica 9,
1000 Ljubljana,
Slovenia
Contact:
Tel: +386 1 54 25 111
Email: zaloker@zaloker-zaloker.si
rs.diabeteshelpprg@medtronic.com
Spain
MiniMed Spain S.L.
c/Maria de Portugal 11,
Madrid 28050, Spain
Tel: +34 91 625 0368
Fax: +34 91 625 0390
Customer Service & Ordering
E-mail: pedidos.spain@medtronic.com
Phone: +34 91 625 0355
Fax: +34 91 650 7425
24h HelpLine Technical Support
Email: Rs.maddiabetesdirectospain@medtronic.com
Phone: 900 120 330 (Toll free from inside Spain)
Phone: + 34 91 625 0410 (calls from outside Spain)
https://www.medtronic-diabetes.com/es-ES/
Sweden
MMed Sweden AB
c/o Baker & McKenzie Advokatbyra KB
Box 180, 101 23 Stockholm
Teknisk produktsupport
+46 08-568 585 20
Beställ dina produkter
+46 08-568 585 10
Email: rs.seproduktsupportdiabetes@medtronic.com
https://www.medtronic-diabetes.com/sv-SE
Switzerland
MiniMed International Trading Sàrl
Route du Molliau 31, 1131 Tolochenaz, Switzerland
Telefon: +41 0800 633 333
Switzerland: 0800 633 333
International: +31-45 566 82 91
psdiabetesheerlende@medtronic.com
www.medtronic-diabetes.ch
Ukraine
Med Ek Service ltd.
Kominterna str. 2/4,
01032, Kiev
Contact:
Oksana Pryshchepa
Tel: +380 44 545 77 05
Fax: +380 44 235 95 33
info@mes.kiev.ua
United Kingdom
MiniMed (UK) Limited
C/O Company Secretarial Department,
280 Bishopsgate,
London, United Kingdom, EC2M 4AG
Customer Services & Ordering
Phone: +44(0) 1923 205167 Option 1
Fax: +44(0) 1923 229270
e-shop: shop.medtronic-diabetes.co.uk
Email: rs.watdiabetescsd@medtronic.com
www.medtronic-diabetes.co.uk
24hr Helpline
Phone: +44(0) 1923 205167 Option 2
Fax: +44 (0) 1923 241004
Email: rs.ukdiabetesproductsupport@medtronic.com
Asia and South Asia
Asia and South Asia
ASEAN (Singapore, Thailand, Malaysia, Indonesia, and Philippines)
Medtronic International Ltd.
50 Pasir Panjang Road
#04-51 Mapletree Business City
Singapore 117384
Customer Service Number: 800-1206 276 / +65 6506 4874
Tel: +65 6870 5300
Fax: +65 6873 3892
China
Medtronic Diabetes Chengdu Ltd
No. 1, 1F, Building 1, No. 4, 3rd Keyuan Road,
Chengdu, Sichuan, China
Tel: +86 137 9546 6063
Support line: +86 400-820-1981
https://www.medtronic.com/cn-zh/index.html
Hong Kong SAR
Medtronic International Limited - Hong Kong
Suite 1106-11, 11/F, Tower 1, The Gateway,
25 Canton Road, Tsimshatsui,
Kowloon, Hong Kong
Tel: +852 2919 1300
Fax: +852 2891 0703
Diabetes 24-hour emergency assistance helpline (Hong Kong): +852 2919-6441
Diabetes product ordering hotline (Hong Kong): +852 2919-1322
Diabetes product ordering email: rs.hkgdiabetes@medtronic.com
Taiwan Region
Medtronic (Taiwan) Ltd
2F., No.2 Sec.1, Dunhua S. Rd., Songshan Dist.,
Taipei city 105, Taiwan
Tel: (886)2-2183-6000
Fax: (886) 2-2752-3668
Taiwan emergency assistance helpline (09:00 - 18:00): 0800-005-285
India
India Medtronic Pvt. Ltd. (Commercial office)
Building 12, 6th Floor, Solitaire Corporate Park
Andheri East | Mumbai, Maharashtra, 400093 | India
India Diabetes Helpline:
India: 1800 209 6777 (Toll free from inside India)
International: +91 80 6506 0777 (Calls from outside India)
Rs.Indiadiabeteshelpdesk@medtronic.com
Medtronic Minimed India Private Limited (GCC)
Survey No – 206/2, Cts No – 78 to 85
3rd Floor, Tower A, Panchshil Business Park,
Lohegaon, Viman Nagar, Pune,
Maharashtra 411014
Indonesia
PT Medtronic Indonesia
Gandaria 8 Office Tower, 36th Floor Unit A
Jl. Sultan Iskandar Muda, Kebayoran Lama Utara
Kebayoran Lama, Jakarta 12240
Indonesia
Tel: +6221 8062 9700
Support line: 780-3011-4320
Japan
MiniMed Japan G.K.
Shinagawa Season Terrace 22F
1-2-70 Konan, Minato-ku
Tokyo 108-0075 Japan
24 Hr. Support Line: 0120-56-32-56
rs.japanmedtronicdiabetesemail@medtronic.com
Korea
Medtronic Korea Holdings Ltd.
(Daechi-dong), 17F., 534 Teheran-ro, Gangnam-gu, Seoul
Phone: (822) 3404 3600
Support line: (82) 080 280 0288
https://www.medtronic.com/kr-ko/index.html
Malaysia
Medtronic Malaysia Sdn. Bhd.
B-23-01, The Ascent, Paradigm
No. 1, Jalan SS 7/26A, Kelana Jaya,
47301 Petaling Jaya, Selangor Darul Ehsan
Office: (+60)-3-7883-8290
Support line: 1-800-8-16672
rs.apdiabetescarerequests@medtronic.com
Philippines
MiniMed Philippines, Inc.
Unit 2901 and Unit 3001 One World Place, 32nd Street, Bonifacio Global City, Taguig City, Metro Manila, 1634, Philippines.
Phone: (+63)-2-6728470
Support line: 1-800-1-114-2624
rs.apdiabetescarerequests@medtronic.com
Singapore
Medtronic International, Ltd.
50 Pasir Panjang Road
#04-51 Mapletree Business City
Singapore 117384
Customer Service Number: +65 6506 4874
Tel: +65 6870 5300
Fax: +65 6873 3892
Support line: 1-800-120-6276
rs.apdiabetescarerequests@medtronic.com
Thailand
Medtronic (Thailand) Co., Ltd.
319 Chamchuri Square, 27th Floor,
Unit 1-16, Phayathai Road,
Pathumwan, Bangkok, 10330
Thailand
Tel: +662 232 7400
Fax: +662 232 7402
Support line: 800 00022111
rs.mdtdibthcustomerservice@medtronic.com
Vietnam
Hanoi office
11th Floor, Gelex Tower, 52 Le Dai Hanh Street, Hai Ba Trung District
Hanoi, Vietnam
Tel:+842436373590
Ho Chi Minh City office
Medtronic Viet Nam Ltd.
11th Floor, B Tower, Royal Center Building ;235 Nguyen Van Cu Street
Nguyen Cu Trinh Ward, Dist 1, HCMC, Vietnam
South and Central America
South and Central America
Argentina
Medtronic Argentina
Centro de Educación Diabetes
Santos Dumont 3429, 5to Piso,
Buenos Aires, C.P. 1427, Argentina
Contact:
Tel: + 54 11 5277 2099 (Opcion 3)
Tel Asistencia técnica: 0800-333-0752
rs.soportediabeteslatam@medtronic.com
Brazil
Medtronic Comercial Ltda.
Av. Jornalista Roberto Marinho 85 - 9º andar
São Paulo- SP,
04576-01
Tel: 0800 773 9200
atendimento.diabetes@medtronic.com
https://www.minimed.com/pt-br
Chile
Medtronic Chile
Rosario Norte 532 Piso 12
Las Condes, Santiago, Chile
Luis Ardiles: +56 9 8919 2438
Zeudi Valera: +56 9 9440 1360
Tel Asistencia técnica: +56 2 2595 2942
rs.soportediabeteslatam@medtronic.com
Colombia
Medtronic Latin America Inc. Sucursal Colombia
Santa Barbara - Torre Cusezar,
Calle 116 No 7-15, Piso 10, Oficina 1001.
Contact:
Martha Lucia Velasco M. M.D.
Tel: +57 1 7427300
Tel:Asistencia técnica: 01-800-710-2170
rs.soportediabeteslatam@medtronic.com
Costa Rica
Meditek
Del ICE Sabana Norte 200 oeste y 300 norte,
San José, Costa Rica
Contact:
Tel: (506) 2549-2200
Tel Asistencia técnica: (506) 4001-6778
rs.soportediabeteslatam@medtronic.com
diabetes@meditekla.com
www.meditekla.com
Dominican Republic
Macrotech
Tel Asistencia técnica: (829) 607 2072
rs.soportediabeteslatam@medtronic.com
www.macrotech.com.do
Ecuador
Ecuasurgical S.A
Calle: Catalina Aldaz Numero: N34-181 Interseccion: Portugal
Quito, Ecuador
Contact:
Andrés González
Tel: +593 98 4480942
a.gonzalez@ecuasurgical.com
El Salvador
AB corporación
Contact:
Rosa María de Zamora
Tel: (503) 2525 5111 - 7885 4729
Tel celular: (503) 7861 9715
Tel Asistencia técnica: 763 923 0745
rmzamora@abcorporacion.com
Guatemala
Casa Medica
2a. Calle 4-08 zona 10,
Guatemala, C.A. 01010
Tel: (502) 2428-9898
Tel Asistencia técnica: 763 923 0745
rs.soportediabeteslatam@medtronic.com
Honduras
Grupo Meyko
rs.soportediabeteslatam@medtronic.com
Mexico
Medtronic S de RL de CV
Insurgentes Sur 863, Piso 15, Col. Napoles,
DF, México
Contact:
Soporte técnico 24/7 Diabetes: 800 681 1845
Customer Service Diabetes: 800 262 0080
rs.diabetesmexicocc@medtronic.com
Paraguay
Codex S.R.L. Paraguay
Pitiantuta 173,
Asunción, Paraguay
Contact:
Alejandra Corvalan
Tel: 595 21 225578
Fax: 595 21 981423
Tel Asistencia técnica: 009-800110016
rs.soportediabeteslatam@medtronic.com
Panama
Medtronic
Corcione Business Plaza, piso 8
Santa María Business District - Llano Bonito, Panamá
Contact:
Tel: +507 6747-0198
Asistencia técnica: 800 2062
rs.soportediabeteslatam@medtronic.com
Perú
Medtronic Perú
Tel: +51914715985
Tel Asistencia técnica: +51 17061913
rs.soportediabeteslatam@medtronic.com
Puerto Rico
MiniMed Puerto Rico Operations Company
Conyers Trust Company (Cayman) Limited Cricket Square
Hutchins Drive, PO Box 2681,
Grand Cayman, KY1-1111, Cayman Islands
Contact:
Tel: 787-294-3540
Tel Asistencia técnica 24 horas: 1-877-893-2540
madeline.arroyo@medtronic.com
sharon.k.fasick@medtronic.com
Uruguay
Nelson Arcos Uruguay
Jose battle y Ordonez 3019
ZC11600, Montevideo, Uruguay
Contact:
Tel: (00598) 2 487 51 33
Tel Asistencia técnica: 000-401-903-63
rs.soportediabeteslatam@medtronic.com
Venezuela
Eurociencia
Calle Santa Ana, Edif. Centro Peñafiel,
Piso 2, Oficina 2A, Urb Boleíta Sur,
Caracas, Venezuela
Tel: +58 424 1481646
rs.soportediabeteslatam@medtronic.com
Middle East and Africa
Middle East and Africa
South Africa
Medtronic South Africa
Waterfall Distribution Campus
Corner of Bridal Veil Road and Pretoria Main Rd
Midrand
Gauteng, South Africa
Contact:
Tel: +27 11 260 9300
rs.southafricadiabetes@medtronic.com
www.medtronicdiabetes.co.za
24 Hour Patient Global Helpline:
Patients calling form South Africa 0800 MEDPUMP (633 7867)
Patients calling form Sub-Saharan Africa +27 11 260 9490
Algeria
ALGERIA INDUSTRIES MEDICO-CHIRURGICALES (IMC)
Zone industrielle Voie A,
Rouiba, Algiers, Algeria
Toll Free: Algeria 0982402360
Tel:+ 213 23856158
Contact:
Mohamed-Walid Brahmi
Tel: ALGERIA +213661912505
mohamed.brahmi@imc-dz.com
Bahrain
Universal Medical Equipments
Flat # 16, Bldg 261 - Block # 319, Road # 1908,
Manama, Bahrain 21710
Toll Free: Bahrain 16199612
Tel: +973 17310118
Fax: +973 17310117
Contact:
Mr. Juma Al Jufairi
General Manager
Mobile: +973 3940 5150
universal@doctor.com
Mr. Ali Fouad
Tel: +973 3918 3050
dr.ali.ume@gmail.com
Technical Support: 65009670
rs.wecarediabetes@medtronic.com
Cyprus
Gigantus Ltd
11 King Paul A Street, 4th Floor,
1096 Nicosia, Cyprus
Toll Free: Cyprus 80092973
rs.wecarediabetes@medtronic.com
Tel: 00 357 22679191
Fax: 00 357 22314949
Contact:
Mr. Stelios Kareclas
General Manager
stelios.kareclas@gigantus.com.cy
Mobile: 00 357 99497217
Ms. Elena Josephidou
Pump Technical Helpline: 00 357 9972 2929
elena.josephidou@gigantus.com.cy
Mobile: 00 357 99252675
Egypt
Med Consult Egypt For Medical Services
El Serag Towers,V Tower 1, Entrance 2, VNasr City
Cairo, Egypt
Toll Free: Egypt 08000009435 ( from landline only)
Tel: 002 02 26070 21 35
Fax: 002 02 2670 21 36
Mobile: 002 01111188886 – 002 01158111757
Contact:
Dr. Tamer Selim
General Manager
tselim@medconsultegypt.com
Mobile: 002 012 9373716
Dr. Mohamed Sharaawy
General Manager
sharawy@medconsultegypt.com
Mobile: 002 012 2965047
Technical Support: 16436
rs.wecarediabetes@medtronic.com
Iran
Tehran Jarah Novin (TJN)
No. 6, Hannaneh Alley,
Valiasr St., Tehran-Iran
Tel: +98-21-75917
Contact:
Mehrdad Eskandari
Tel: +98-912-1277349
Email: eskandari@tjn-eng.com
rs.wecarediabetes@medtronic.com
Iraq
SAAR Medtec
Al Sina'a St., District 906, Building Number 11, Baghdad,
P.O.Box 3393, Baghdad-Iraq
Contact:
Ali Abdulameer Tel: +964 770 452 0055
Deema Obeidat Tel: +962 6 4650551/553/554
deema.obeidat@saarmedtec.com
rs.wecarediabetes@medtronic.com
Israel
Nutrino Health Ltd
58 Harakevet Tel Aviv
Jaffa 6777016 Israel
Tel: 09-972-4400
Fax: 077-470-2548
Technical Support & Advice for Insulin Pumps & Continuous Glucose Monitoring:
Sunday to Thursday from 08:00 to 17:00
Product Support: 09-972-4489
Fax: 077-470-2548
After Hours Helpline: 1-800-611-888
Active from 17:00 to 8:00 the next day, on Weekends and Holidays.
rs.tlvdiabetesps@medtronic.com
Jordan
Excellence Health Care Solutions
North Abdoun-Hassan Al Barqawee Street-Ramallah compound
P.O. Box 1703
Amman 11821, Jordan
Tel: 00 962 6 5927317
Fax: 00 962 6 5927318
Distributor: Mediproz
Address: Wadi Saqra - Arar Street - Reem Center - Building #244- Amman
Phone number: +962 6 5680556 Ext.121
Raghad Lallo
Email: rlallo@mediproz.com
Phone number: +962 799028397
rs.wecarediabetes@medtronic.com
https://www.medtronic-diabetes.com/en-MENA
Kingdom of Saudi Arabia
Riyadh
Medtronic Saudi Arabia
Tawuniya Towers - South Tower - 12th Floor
6897 King Fahd Road – Al Olaya
Riyadh 12211-3388
Kingdom of Saudi Arabia
Salehiya Trading Est.
Abdullah Suliman AI Hamdan St.,
PO Box 991, Riyadh 11421
Phone number: +966114646955 Ext. 225
Tel: 00 966 11 4646955
Fax: 00 966 11 4634362
Contacts:
Mr. Adham Alzou’bi
KSA National Sales Manager
adham.alzoubi@medtronic.com
Tel: 00 966 11 4646955 ext: 221
Mobile: 00 966 508830047
Mr. Omar Abdulkareem Shehadeh
Key Account Manager
omar.abushehadeh@medtronic.com
Tel: 00 966 11 4646955 ext: 225
Mobile: 00 966 590807720
Medtronic Saudi Arabia
NSH Towers I 13th Floor
Al-Rakah Dist.Khobar
Kingdom Of Saudi Arabia
Salehiya Trading Comp.
PO Box 399,
Dammam 31411
Toll Free: KSA 8002472288
rs.wecarediabetes@medtronic.com
Tel: 00 966 3 8285612 ext. 150
Fax: 00 966 3 8260017
Contact:
Mr. Nasser Ibraheem Hasan
Key Account Manager
nasser.hasan@medtronic.com
Mobile: 00 966 551 510 945
Tel: 00 966 13 8285612 ext. 150
Mr. Hassan W. AlSafouti
Product Specialist
hasan.alsafouti@medtronic.com
Mobile: 00 966 506 050 474
Tel: 00 966 13 8285612 ext. 150
Jeddah & Khamis Mushait
Medtronic Saudi Arabia
Gulf Medical Tower – 3rd Floor
Khalid Ibn Al-Waleed – Al Sharafeyah
Jeddah 21455 - Kingdom of Saudi Arabia
Salehiya Trading Comp.
PO Box 3869,
Jeddah 21481-KSA
Toll Free: KSA 8002472288
Tel: 00 966 12 6700999
Fax: 00 966 12 6723718
Contact:
Mr. Mahmoud Abu Samra
Senior Sales Representative
mahmoud.abusamra@medtronic.com
Mobile: 00 966 503499924
Mr. Moath AlAbood
Product Specialist
moath.alabood@medtronic.com
Mobile: 00 966 5450404
Mr.Rayan Al Selami
Sales Representative
rayan.alselami@medtronic.com
Mobile: 00 966 559255189
Kuwait
Tareq Co.
Area 1, Block # 103, 3rd Floor,
Ardiya, PO Box 20506,
Safat,
Kuwait 13066
Toll Free: Kuwait 22063043
Tel: 00 965 2 206 9153
Fax: 00 965 2 244 4479
rs.wecarediabetes@medtronic.com
Contact:
Mr. Makram Khoury
Deputy Manager
makram@tareqco.com
Tel: 00 965 24310615 Ext.: 404
Mobile: 00 965 6 66808848
Mrs. Amany William KUWAIT 00965 6003 7142
amany@tareqco.com
Mrs. May El-Said KUWAIT 00965 6094 1476
may@tareqco.com
Lebanon
Benta Trading
Benta Trading Bldg,
Fouad Chehab Avenue,
Sin EI Fil,
Lebanon
Toll Free: Lebanon 01411227
rs.wecarediabetes@medtronic.com
Tel: 00 961 1 511211/04-541444
Fax: 00 961 1 513313
Contact:
Mrs. Eliane Youssef
M: +961 3 476311
eliane.youssef@benta.com.lb
Charbel Abou Khalil f
M: +961 3 801896
charbel.aboukhalil@benta.com.lb
Naji Tannoury
naji.tannoury@benta.com.lb
Libya
Al Mithaliya for Pharmaceutical Medical Equipments Supply
Khalid Ibn Al Walid St. – Near Kaser Libya Hotel Dahra
Tripoli,
Libya
info@almithaliya.com.ly
Tel: 13054680711
Fax: 00 218 21 369 9989 ext113
rs.wecarediabetes@medtronic.com
Contact:
Ms. Sahar T. Naas
sahar.naas@almithaliya.com.ly
Mobile: 00 218 91 312 1020
Dr. Dhiyaaedin Alyaqouby
Mobile: 002 218 92 700 2550
Malta
Technoline LTD
51 Edgar Bernard Street,
Gzira GZR 1703,
Malta
Tel: 00 356 21 344345
Fax: 00 356 21 343952
Contact:
Damaris Lofaro
Tel: 356 79 099900
dlofaro@technoline-mt.com
Morocco
Societe Eramedic
246, Boulevard Mohammed V
20000 Casablanca, MA
Toll Free: Morocco 0520487027
rs.wecarediabetes@medtronic.com
Tel: 212 5 22 30 69 21
Fax: 212 5 22 30 69 22
Oman
Bahwan Healthcare Centre
Suhail Bahwan Group (Holding) LLC
Al Rawaq Building,
Way no: 207, Building No.10/1, Street No.7,
Block 205, Plot: 20,
Al Qurum,
Muscat,
P.O. Box 169, PC:100
Toll Free: Oman 80074219
rs.wecarediabetes@medtronic.com
Tel: 00 968 24650751
Fax: 00 968 24659778
Contact:
Hatem Othman Gomaa
Mobile: +968 9475 6236
hatem.o@suhailbahwangroup.com
Anish Mathew Mattathil
Mobile: +968 9535 6844
anish.m@suhailbahwangroup.com
Moawiah Najadat
Mobile: +968 9709 6958
moawiah.a@suhailbahwangroup.com
Karim Mansour
Mobile: +968 9508 3978
karim.m@suhailbahwangroup.com
Qatar
Ali Bin Ali
303 C, Jaidah Square,
63 Airport Road,
Umm Ghuwailina - Zone 27
P.O Box: 75,
Doha-Qatar
Phone: +974 44799000
Support help line: 00800100706
rs.wecarediabetes@medtronic.com
Contact:
Sawsan Abu Alteen
Phone: +974 66040811
Sawsan.Abualteen@alibinali.com
Razan Alzuabi
Phone: +974 66708512
Razan.Alzuabi@alibinali.com
Sudan
Shima Medical Company Ltd
Abu Sin Str
Tel: 00 249 1 83431935
Contact:
Mohamed Ashmaig
SUDAN +249 91 222 3421
ashmaig@hotmail.com
Mohamed Khadir
SUDAN +249 91 214 5595
shimamedicalcompany@hotmail.com
Tunisia
TUNISIA Core Health Pharma (CHP):
65 Avenue Tahar Sfar
2092 El Manar II - Tunis, Tunis
Toll Free: Tunisia 31399165
rs.wecarediabetes@medtronic.com
Contact:
Dr. Nooman Aouadi
TUNISIA .+21698327149
nooman.aouadi@chp.tn
Turkey
Akkom Ofis Park Laodik Plaza Saray Mah. Esnaf Sok.
No.2 K. 3-4 , 34768,
Umraniye
Istanbul, Turkiye
24/7 Diabetes Technical Support Line: +90 216 636 37 20
E-mail: rs.wecarediabetes@medtronic.com
United Arab Emirates
Dubai
Modern Pharmaceutical Company (MPC)
71 Ibn Ishaq Bldg,
Dubai Healthcare City,
PO Box 1586,
Dubai, UAE
Toll Free: UAE 8007867
rs.wecarediabetes@medtronic.com
Customer Hotline: 00 971 800 PUMP
Tel: 00 971 4 383 4444
Fax: 00 971 4 357 2255
Contact:
Ms. Lina Abu Najem
Mobile: 00 971 52 607 2867
lina@mpchealthcare.com
Abu Dhabi
Modern Pharmaceutical Company (MPC)
Airport Road – AkI Building,
Abu Dhabi, UAE
Tel: 00 9712 443 5500
Customer Helpline: 00 971 800 PUMP
Contact:
Mr. Moayad Odeh
Mobile: 00 971 52 607 2863
moayad@mpchealthcare.com
Al Ain
Modern Pharmaceutical Company (MPC)
City Center, Al Ain,
Near Lulu Hyperrmarket.
Tel: 00 971 375 15761
Customer Hotline: 00 971 800 PUMP