Headquarters for Europe
Medtronic Diabetes Europe SA
Route du Molliau 31,
1131 Tolochenaz, Switzerland
Tel: +41-21-802-7000
Fax: +41-21-802-7275
www.medtronic-diabetes.ch
Armenia
Meditech LLC
Tumanyan St., Building 6,
Yerevan 0001,
Armenia
Contact:
Anushavan Khachatryan
Tel: +374 10 560 110
amedeq@emirates.net.ae
Austria
MiniMed Te Austria GmbH
Schottenring 25, 1010 Vienna, Austria
Austria: 0800 677163
International: 0031-45 566 46 44
Contact:
Rainer Mahlberg
psdiabetesheerlende@medtronic.com
24h-Service Hotline: 0800 677163
NPB Belgium B.V.
Burgemeester E. Demunterlaan 5 / Avenue du Bourgmestre E. Demunter 5
Brussel / Bruxelles 1090
België / Belgique
Customer Service & Ordering
Tel: +32-24 56 09 00
Fax: +32-24 60 26 67
Technical Support:
BE : 0800 90 805 | LUX : 800 27 441
International +31 45 566 82 91
Email: rs.psdiabetesfr@medtronic.com
www.medtronic-diabetes.be
Bosnia and Herzegovina
Medimpex
Igmanska 38,
71320 Vogošća,
Sarajevo
Epsilon Research International d.o.o
Novice Cerovića 5,
78000 Banja Luka,
Bosnia and Herzegovina
Medimpex
Contact: Sabina Mešić
Tel: +38733476410
Email: sabinamesic@medimpex.ba
Epsilon Research International d.o.o.
Contact: Dragan Grbić
Tel: +387 51 251 037
Email: dragan.grbic@gmail.com
http://medimpex.ba
Bulgaria
RSR Ltd
Viktor Grigorovic 3,
1606 Sofia,
Bulgaria
Contact:
Tania Alexieva
Tel: +359 88 542 8900
Email: t.alexieva@rsr.bg
Croatia
Medtronic Adriatic doo
Folnegovićeva 1c,
Zagreb,
Phone: + 385 1 4881 120
Fax: + 385 1 4844 060
Customer support:
Telephone customer support in Croatian Mon-Fri 08:00-18:00.
Telephone support throughout the week available in English.
Phone: + 385 1 4881 144
rs.diabeteshelpprg@medtronic.com
www.medtronic-diabetes.com/hr-HR
Czech Republic
Medtronic Czechia s.r.o
Prosecká 852/66,
190 00 Prague 9,
Czech Republic
Customer Services & Ordering
Email: zakaznicky.servis@medtronic.com
Tel: +420 233 059 950
24 Hour Technical Help Desk
Tel: +420 233 059 059
Email: diabetes.help@medtronic.com
www.medtronic-diabetes.cz
Denmark
MiniMed Denmark ApS
C/O Bech-Bruun, Gdanskgade 18, 2150 Nordhavn, Denmark
Customer Services & Ordering
Email: produktsupport.diabetes@medtronic.com
Tel: 0800-6464633
Fax: +45 3248 1801
24 Hr Technical Help Desk
Tel: + 45 32 48 18 80
https://www.medtronic-diabetes.com/da-DK
Estonia
ABMedical
Reti Tee12, Petri Kula,
75312 Rae Vald,
Harjum, Estonia
Contact:
Ingrid Susi
Tel: +372 514 0694
ingrid@abmedical.ee
Finland
NPB Finland Oy
c/o Waselius & Wist, Eteläesplanadi 24 A, 4th Floor, Helsinki, FI 00130, Finland
Tekninen tuotetuki
+358 0800164064
rs.fiproduktsupportdiabetes@medtronic.com
https://www.medtronic-diabetes.com/fi-FI
France
MiniMed France S.A.S.
9, boulevard Romain Rolland
75014 Paris
RCS Paris 722 008 232
Tél.: 01 55 38 17 00
Fax: 01 55 38 18 00
Help Desk for Healthcare Providers
9:00 - 17:00
Insulin Pumps - Infusion Sets & Reservoirs
Phone: +33 0800 085 167
rs.psdiabetesfr@medtronic.com
https://parlonsdiabete.com/
Germany
NPB Germany GmbH
Earl Bakken Platz 1, Meerbusch, 40670, Germany
24/7 Helpline:
Technische Notfälle: 24/7 – Service, 24 Stunden am Tag, 7 Tage die Woche.
Germany: 0800 64 64 633
Aus dem Ausland:
+49 2159 8149370 (Option 1)
minimedhotline.germany@medtronic.com
https://www.medtronic-diabetes.com/de-DE
Greece
MiniMed Hellas Single Member LLC
Sinopis Street and Mesogeion Avenue (Athens Tower), Building B, designated as BK1
Tel. +30 210 67 79 099 & +30 210 01 01 200
Fax: +30 210 67 79 399
Contact Person:
Ioannis Gavriatopoulos
ioannis.gavriatopoulos@medtronic.com
Aggeliki Koutzabassi
aggeliki.koutzabassi@medtronic.com
www.medtronic-diabetes.gr
rs.wecaregr@medtronic.com
Hungary
Medtronic Hungária Kft.
Bocskai út 134-146.
1113 Budapest,
Hungary
Contact:
Tel: +36 1 889 0688 (IVR option 2)
Email: rs.diabeteshelphu@medtronic.com
24 Hour Technical Help Desk:
Tel: +36 1 889 0688
Email: rs.diabeteshelphu@medtronic.com
www.medtronic-diabetes.hu
Iceland
Fyrir tæknilega aðstoð:
+354 564-5055
Email: diabetes@medica.is
https://www.medtronic-diabetes.com/is-IS
rs.seproduktsupportdiabetes@medtronic.com
Northern Ireland
MiniMed Technologies Ireland Limited
10 Earlsfort Terrace, Dublin, Dublin 2,
D02 T380, Ireland
Customer Services & Ordering:
E-mail: csd.ireland@medtronic.com
Tel: +353 (0) 1 5111 499
Fax: +353 (0) 1 8077 220
24 Hour Technical Help Desk
Tel: +44 1923 205167
rs.ukdiabetesproductsupport@medtronic.com
www.medtronic-diabetes.ie
Republic of Ireland
Medtronic Ireland Ltd
Unit GA, Swords Business Campus,
Balheary Road,
Swords, Co. Dublin.
Customer Services & Ordering:
E-mail: csd.ireland@medtronic.com
For Insulin Pumps, CGM and Sensors +353 (0) 1 5111 499
For Infusion Sets & Reservoirs +353 449 334 602
Fax: +353 (0) 1 8077 220
24 Hour Technical Help Desk
Tel: +353 (0) 1 5111 444
rs.ukdiabetesproductsupport@medtronic.com
www.medtronic-diabetes.ie
Italy
MiniMed Italy S.R.L.
Piazza Filippo Meda 3, Cap 20021, Milan, Italy
Tel: +39 02 24137.1
Fax: +39 02 24138.1
Diabetes Product Support:
assistenzadiabete@medtronic.com
24h Help Line
Toll free number: 800 60 11 22 (Italy only)
Tel. + 39 02 24137 610 (International dial)
https://www.medtronic-diabetes.com/it-IT/
Kazakhstan
Medtronic BV
Office #4, Block 4B,
17 Al-Ferabi Avenue, 8th Fl.,
Business Center Nurly Tau,
Almaty, 050056, Kazakhstan
Support line: 87077001292
rs.diabetesrussia@medtronic.com
https://www.medtronic-diabetes.com/en-MENA
Latvia
RAL Medical Company,
85 Brivibas Str.,
Riga, Latvia LV-1001
Contact:
Simona Amelkovica
Tel: +371 29178777
Fax: +371 7315242
simona@ral.lv
ral@ral.lv
Lithuania
Monameda UAB,
Ukmerges 369A,
LT-12142 Vilnius,
Lithuania
Contact:
Jolanta Ramanauskiene
Tel: +370 600 15946 +370 68244078 +370 684 94 254
info@monameda.lt
www.monameda.lt
Monday - Thursday 9:00 -17:00. Friday 9:00 - 16:00
Macedonia
Alkaloid Kons Dooel
Bul. Aleksandar Makedonski 12,
1000 Skopje,
Macedonia
Contact:
Emilija Nestorovska
Tel: +389 2 320 4438
Email: enestorovska@Alkaloid.com.mk
www.alkaloid.com.mk
Montenegro
Glosarij d.o.o
Vojislavljevića 76,
81000 Podgorica,
Montenegro
Contact:
Mira Mijuskovic
Tel: +382 20 642 495
Email: mira.mijuskovic@glosarij.me
www.glosarij.me
The Netherlands
MiniMed Netherlands B.V.
Earl Bakkenstraat 10,
6422 PJ Heerlen,
The Netherlands
Customer Service and 24h Technical Support
Tel: 0800-3422338 (toll free in The Netherlands) or +31-45 56 68 291
Fax: +31-45 56 68 277
psdiabetesheerlen@medtronic.com
www.medtronic-diabetes.nl
Norway
MiniMed Norway AS
Hoffsveien 1A, 0275 Oslo
Kontaktinformasjon
Tel: +47 67 10 32 20
Fax: +47 67 10 32 10
Email: rs.noproduktsupportdiabetes@medtronic.com
https://www.medtronic-diabetes.com/no-NO
Poland
Medtronic Poland Sp. Z o.o.
Ul. Polna 11,
00-633 Warszawa,
Poland
Customer Services & Ordering
E-mail: obsluga.klienta@medtronic.com
Tel: +48 22 275 69 99
24 Hour Technical Help Desk
Tel: +48 (22) 465 6987
E-mail: rs.diabeteshelppl@medtronic.com
http://www.pompy-medtronic.pl
Portugal
MiniMed Portugal, Unipessoal Lda
Rua Tomás da Fonseca,
Torre E - 11º andar
1600-209 Lisboa Portugal
Phone: +351 217 245 100
Fax: +351 217 157 640
Customer Service & Ordering
Email: customerservice.portugal@medtronic.com
Phone: +351 217 245 100
Fax: +351 217 157 640
Help Line Technical Support
Email: Rs.maddiabetesdirectospain@medtronic.com
Phone: 800 910 555 (calls from inside Portugal)
Phone: + 351 217 245 115 (calls from outside Portugal)
www.medtronic-diabetes.com.pt
Romania
Medtronic Romania
42 - 44 Bucuresti-Ploiesti Road
Building B, B2 Wing, 2nd Floor, district 1, Baneasa Business & Technology Park
Bucharest, 013696 | Romania
Linie de asistență telefonică pentru
produs (Help Line): 0040.372.188.010
Tel: 0040.372. 188.000
Fax: 0040.372.251.031
www.medtronic-diabetes.ro
diabetes.help@medtronic.com
Russia
Medtronic Diabetes Representative Office
Naberezhnaya Tower C,
Presnenskaya Naberezhnaya,10,
Moscow 123317, Russia
Phone: 88006007639 (calls from inside Russia)
Phone: + 7 495 1362011 (calls from outside Russia)
https://www.medtronic-diabetes.com/ru-RU
rs.diabetesrussia@medtronic.com
Serbia
Medtronic B.V.
Bulevar Zorana Djindjica 64a,
11070 Belgrade,
Serbia
Epsilon Research Intrenational d.o.o
Contact: Jasna Nikolic
Tel: +381 11 311 5554
Email: epsilon.minimed@gmail.com
24 Hour Technical Help Desk:
Phone: +381 112 095 999
Email: rs.diabeteshelpprg@medtronic.com
Slovakia
Medtronic Slovakia, O.Z.
Karadžičova 12,
821 08 Bratislava,
Slovakia
Contact:
Tel: +421 268 206 986 (IVR option 2)
Email: objednavka@medtronic.com
24 Hour Technical Help Desk
Tel: +421 268 206 986
Email: rs.diabeteshelpprg@medtronic.com
www.medtronic-diabetes.sk
Slovenia
Zaloker & Zaloker d.o.o.
Kajuhova ulica 9,
1000 Ljubljana,
Slovenia
Contact:
Tel: +386 1 54 25 111
Email: zaloker@zaloker-zaloker.si
rs.diabeteshelpprg@medtronic.com
Spain
MiniMed Spain S.L.
c/Maria de Portugal 11,
Madrid 28050, Spain
Tel: +34 91 625 0368
Fax: +34 91 625 0390
Customer Service & Ordering
E-mail: pedidos.spain@medtronic.com
Phone: +34 91 625 0355
Fax: +34 91 650 7425
24h HelpLine Technical Support
Email: Rs.maddiabetesdirectospain@medtronic.com
Phone: 900 120 330 (Toll free from inside Spain)
Phone: + 34 91 625 0410 (calls from outside Spain)
https://www.medtronic-diabetes.com/es-ES/
Sweden
MMed Sweden AB
c/o Baker & McKenzie Advokatbyra KB
Box 180, 101 23 Stockholm
Teknisk produktsupport
+46 08-568 585 20
Beställ dina produkter
+46 08-568 585 10
Email: rs.seproduktsupportdiabetes@medtronic.com
https://www.medtronic-diabetes.com/sv-SE
Switzerland
MiniMed International Trading Sàrl
Route du Molliau 31, 1131 Tolochenaz, Switzerland
Telefon: +41 0800 633 333
Switzerland: 0800 633 333
International: +31-45 566 82 91
psdiabetesheerlende@medtronic.com
www.medtronic-diabetes.ch
Ukraine
Med Ek Service ltd.
Kominterna str. 2/4,
01032, Kiev
Contact:
Oksana Pryshchepa
Tel: +380 44 545 77 05
Fax: +380 44 235 95 33
info@mes.kiev.ua
United Kingdom
MiniMed (UK) Limited
C/O Company Secretarial Department,
280 Bishopsgate,
London, United Kingdom, EC2M 4AG
Customer Services & Ordering
Phone: +44(0) 1923 205167 Option 1
Fax: +44(0) 1923 229270
e-shop: shop.medtronic-diabetes.co.uk
Email: rs.watdiabetescsd@medtronic.com
www.medtronic-diabetes.co.uk
24hr Helpline
Phone: +44(0) 1923 205167 Option 2
Fax: +44 (0) 1923 241004
Email: rs.ukdiabetesproductsupport@medtronic.com
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