MiniMed requires purchase orders for all purchases. 

• Services rendered on a re-occurring basis will receive a purchase order for a predetermined timeframe. 
• Invoices need to be submitted for the actual completed services or invoice will be declined. 
• All packages, packing slips and invoices must be plainly marked with a Purchase Order number. 
• Invoices must reference PO #, line item(s) and PO line item descriptions otherwise it will NOT be paid. 
• Before any work is started for MiniMed, please request a PO document from MiniMed. 
• The PO document displays exactly where to ship goods/perform services, and where to send the invoices for payment. 
• For tax purposes, it is important that the invoice reflects the MiniMed name listed on the PO. 
• Please verify your own company name and address on the PO, to the company name and address used on your invoices. Alert the MiniMed buyer of any discrepancies. 

Invoices must be sent to the mailbox reflected in the “Bill To” details on the PO. Always refer to the PO for the correct address where the invoice should be sent. 

When you submit the purchasing invoice as an attachment to the email, it is important to use PDF or XML formatted attachments that are not encrypted or password protected. (The e-mail body should be left blank.)

MiniMed has a corporate standard payment term policy of Net 90 days. These payment terms will be applied unless previously agreed in writing or prescribed by local legal regulations. 

You will find the applicable payment terms on your purchase order. 

Shipping on behalf of MiniMed, including suppliers and third-party logistics (3PL), must utilize the MiniMed Transportation Management System (TMS) when MiniMed is liable for freight costs or has legal liability for in-transit product. 

The MiniMed TMS is a software platform that helps MiniMed manage transportation logistics across all modes of transport. MiniMed delivers: 

• Consolidated freight, reduced redundancy, and improved ease of work to drive operational efficiency 
• Enhanced data capture and analytics for real-time shipment visibility and performance improvements 
• Improved customer communication and partner governance to meet or exceed service expectations 
• Strategic cost control across all modes of transport to maximize value and sustainability 

Palletized Air and Ocean Shipments 

As part of our ongoing transportation optimization, MiniMed has updated the process for palletized air and ocean shipments paid by MiniMed. 

• Use of TMS: Suppliers already onboarded should continue using TMS. Those not yet onboarded must contact rs.tmsteam@medtronic to initiate onboarding. Until then, continue using https://routingguides.com/Medtronic.
• Updated Carrier Instructions: MiniMed has updated carrier assignments following a network review. 
• Please refer to the updated routing instructions by mode and lane at: https://routingguides.com/Medtronic
• Packaging Compliance: All shipments must follow our Packaging and Shipping Standards. 

Key Policy Reminders: 

• Expedited shipping must be pre-approved. 
• No additional insurance is needed — MiniMed provides full coverage. 
• Do not prepay freight or include freight in product costs. 
• Use Economy service level for all palletized air and ocean shipments, both domestic and international. 

For any questions, contact your MiniMed buyer or category manager. 

Suppliers billing to a MiniMed US entity: Credit memos not related to inventory/direct material need to be emailed to rs.minimedamericaapinquiry@medtronic.com. 

Evaluated Receipt Settlement (ERS) credit memos should not be sent for inventory/direct material returns. Monthly Statements with open credit balances need to be sent to rs.minimedamericaapinquiry@medtronic.com

MiniMed’s policy is to issue all payments electronically. Payment remittance details are provided via email to a supplier provided address as well as sent electronic to the receiving bank. 

Suppliers billing to a MiniMed U.S. or Canada Business/Entity: If you already receive electronic payments and remittances, you do not need to fill out this form. Click here to update bank information, request remittance advices to be sent electronically, or convert from check payment to EFT.  

Contact your regional MiniMed Accounts Payable team to inquire on the status of an invoice or payment. 

Americas:  rs.minimedamericaapinquiry@medtronic.com

Europe, Middle East and Africa:  rs.minimedEMEAapinquiry@medtronic.com

Asia Pacific and Greater China: rs.minimedAPACapinquiry@medtronic.com

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