Sound and vibration

Device: MiniMed Flex^TM insulin pump

The sound and vibration options are set in the Alert and glucose settings menu. You can set different sound and vibration options for your app and pump. Turn "Sound" and "Vibration" on or off to use them individually or together. In this section, sensor alerts can be temporarily muted.

App volume and mute

The Alert mute feature silences certain sensor alerts for a set period of time. When using this option, the Alert silence icon appears on the Home screen. The system still displays any alerts that occur, but there is no sound or vibration if they are silenced. This information can be reviewed in the Alarm History screen.

The Alert mute feature does not silence:

High SG alert - when your sensor glucose (SG) value is above 250 mg/dL for more than three hours.
Low SG alarm - when your SG value falls below 64 mg/dL with Simplera Sync™ sensor.
SmartGuard exit alert - when the pump exits the SmartGuard feature.

To adjust volume level of app alerts:

1. From the app home screen, tap Settings.

2. Tap Alert and glucose settings.

3. Tap App volume and mute.

4. Drag the slider or tap on the desired volume. Tap Save.

To mute all app alerts for a set period of time:

1. From the app home screen, tap Settings.

2. Tap Alert and glucose settings.

3. Tap App volume and mute.

4. Drag slider to the Mute position, or tap Mute.
5. Set duration, then tap Save.

NOTE: Although alerts will be silenced for this time-period in the app, you will still receive alerts from the pump and alerts will appear in the alert history section in the app.

To stop the mute timer:

1. From the app home screen, tap . 

2. Select Stop mute timer.

Note: After the mute timer ends or is turned off, the app alert volume automatically returns to its precious volume.

Pump sound and vibration

All alerts can sound and appear on your app. Alerts that require immediate attention will also sound and appear on the flex pump. You can customize pump alert delivery by selecting sound, vibration, or a combination of both.

To adjust the pump’s sound and vibration:

1. From the app home screen, tap Settings.

2. Tap Alert and glucose settings.

3. Tap Pump sound and vibration.

4. Adjust the settings according to your preference. Tap Save.

Glucose alerts

Glucose alerts notify patients when glucose levels are too high or too low. You can customize the high and low glucose alert settings. Some high and low glucose alerts and alarms are preset for safety and cannot be changed. 

NOTE: The MiniMed Flex system has a fixed urgent low SG Alert that alerts when the SG is 64 mg/dL with Simplera Sync^TM. The fixed high alert on the MiniMed Flex system is when the SG is at or above 250 mg/dL for 3 hours. These cannot be changed.

Low glucose

NOTE: To learn more about each individual setting, tap the (i) icon in the top right part of the screen. Consult with your healthcare team before adjusting low glucose settings. 

NOTE: The MiniMed Flex system has a fixed urgent low SG Alert that alerts when the SG is 64 mg/dL for Simplera Sync^TM.

1. From the app home screen, tap Settings. 

2. Tap Alert and glucose settings.

3. Tap Low glucose.

4. Tap the setting you would like to adjust.
Note: The low limit can be set between 65-90 mg/dL. The Suspend limit can be set between 55-90 mg/dL. Suspend before low is defaulted on with a suspend limit of 55 mg/dL while in manual mode.

Tip: You can set different settings for daytime and nighttime by tapping the Set day and night toggle.

5. Tap Save.

High glucose

NOTE: To learn more about each individual setting, tap the (i) icon in the top right part of the screen. Consult with your healthcare team before adjusting high glucose settings. 

NOTE: The fixed high alert on the MiniMed^TM Flex system is when the SG is at or above 250 mg/dL for 3 hours. These cannot be changed.

To adjust high glucose alert settings:

1. From the app home screen, tap Settings.

2. Tap Alert and glucose settings.

3. Tap High glucose.

4. Tap the setting you would like to adjust.

Tip: You can set different settings for daytime and nighttime by tapping the Set day and night toggle.

5. Tap Save.