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Let’s convert your existing InPenTM settings into the settings you’ll need for MiniMed GoTM app. Don't have an InPen? Skip this step.
To do this, you will need to connect your InPen account to CareLinkTM Personal. CareLink Personal is the account you will use to log into and use MiniMed Go going forward.
If you already have a CareLink Personal account, log into CareLink Personal on the next screen. If you do not have one, please create one on the next screen.
When you are done converting your settings, return to this tab to finish your transition to MiniMed Go.
Some older phones that work with InPenTM may not work with MiniMed Go. You may need a newer device. Try downloading the MiniMed Go app now. If your phone is not compatible, the app will warn you on opening.
If the app informs you that your phone is incompatible, check our list of compatible devices.
Can I have both InPenTM and MiniMed GoTM apps on my phone?
Yes, you can have both apps on the same device. However, the InPen smart insulin pen should only be paired to one app at a time. Make sure you remove the InPen from the InPen app when prompted during the MiniMed Go app setup.
Will I still be able to see my DexcomTM readings in MiniMed Go™?
MiniMed Go is only compatible with SimpleraTM and InstinctTM sensors. It is not compatible with Dexcom G6 or G7. Select one of our sensors for real-time CGM connectivity. Visit our website to explore CGM options.
You may continue to use InPen™ app for the time being, but we recommend that you migrate to MiniMed Go as support for InPen app will be discontinued soon.
Can I use both the InPenTM app and MiniMed GoTM app at the same time?
You can have both apps on your device, but you should only be using one app at a time for your insulin therapy. Your InPen should only be paired to one app at a time. We recommend removing your InPen app after you have completed setup of the MiniMed Go app.
Will my InPen insulin settings move over to MiniMed Go?
No, your InPen insulin settings will not automatically transfer to MiniMed Go. Use this link to convert your current InPen settings into compatible settings you can enter into the MiniMed Go app.
Can I use my current InPenTM with MiniMed GoTM?
Yes, your current InPen works with the MiniMed Go app. During the MiniMed Go setup you will be asked to remove it from the InPen app before pairing it to the MiniMed Go app.
Follow these steps when prompted:
How do I pair my InPenTM to MiniMed GoTM app if I already have a cartridge installed?
During device setup you will be prompted to dial and dispense the pairing amount displayed within the app (NOTE: pairing amounts should never be injected into a person). During this step you will have the option to leave the cartridge installed, or you can remove the cartridge.
If you choose to remove the cartridge, follow these steps:
Will my old InPenTM data transfer over to MiniMed GoTM?
Up to 90 days of doses taken with your InPen will move to the MiniMed Go app when you pair your pen. Doses that were manually logged in the InPen app will not move to MiniMed Go.
IMPORTANT: If you have changed a “dose” to a “prime” (or a “prime” to a “dose”) in the 5 hours prior to setting up your MiniMed Go app, you will need to manually change it again within the MiniMed Go app.
Can I continue to view my Insights by InPenTM reports?
The InPen app allows you to generate and view your reports. Before deleting your InPen app, it is recommended you connect your InPen app with your healthcare professional’s CareLinkTM Clinic so they can continue to review reports, or download your latest reports before removing the InPen app.
Do I need a new CareLinkTM account for MiniMed GoTM?
No, use your current CareLink Personal account to sign in. This keeps your data and sharing settings the same.
Will my doctor or clinic still see my data?
Yes, if you already share data with your clinic through CareLinkTM, this will continue with MiniMed GoTM, provided you use the same CareLink Personal account as before. No need to reconnect.
If you are not currently connected to your healthcare professional’s CareLink Clinic and would like to be, click here for more information.
Can I still view my reports in CareLinkTM Personal?
Yes, you can view reports for SimpleraTM, InPenTM, and MiniMed GoTM in CareLink Personal.
What happens if I try to log into two apps with the same CareLinkTM, account?
You can only be signed in to one app at a time with your CareLink account. If you log into a second app, you will be logged out of the first.
If your phone works with the SimpleraTM app, it should work with the MiniMed Go app. Try downloading the MiniMed Go app now. If your phone is not compatible, the app will warn you on opening.
What if I currently use a Smart MDI monitor?
You will need a new monitor for MiniMed GoTM. Contact your MiniMed representative to transition to an updated monitor, now called an “App Manager.”
Can I have both SimpleraTM and MiniMed GoTM apps on my phone?
Yes, you can download and use both apps on the same device. However, you can only be signed into one at a time with your CareLink™ Personal account. If you sign into one app, you’ll be automatically logged out of the other app.
To minimize the number of times you have to log in, we recommend that you do everything you need in Simplera app, such as writing down alert settings and/or the sensor serial number and code, before logging into the MiniMed Go app.
Will my SimpleraTM CGM data and settings move over to MiniMed GoTM?
No, your historical sensor data and alert settings from Simplera CGM will not automatically transfer to MiniMed Go app. When setting up MiniMed Go app, you will have the option to use default glucose alert settings or to customize these alerts to your preferred settings.
If you have alert preferences you want to use, you can document them using the provided forms to help you during setup.
Your Simplera sensor glucose data and logbook entries will be saved in your CareLink™ Personal account and can be seen in reports, but it won’t be available in the MiniMed Go app itself.
When you set up your MiniMed Go app, log in using the same CareLink Personal account that you used for Simplera app to ensure any new data continues to save to the same CareLink Personal account as before.
Can I keep using my current SimpleraTM CGM when switching to MiniMed Go?
Yes! You can pair your existing sensor to MiniMed Go. If you do this, about 12 hours of your recent sensor data will show up in the new app. The sensor will not need to warm up.
Follow these steps when you’re ready to remove and re-pair your Simplera CGM with the MiniMed Go app:
NOTE: Step 5 will unpair your active sensor and prevent new SG alerts and alarms until the sensor has been re-paired with the MiniMed Go app. To limit gaps in sensor glucose data, wait to remove the sensor from your Bluetooth list until you’re ready to re-pair with the MiniMed Go app during the in-app setup.
When you pair the current Simplera CGM to the MiniMed Go app, you will need to confirm the serial number and enter the code to complete pairing.
If the above steps do not work, contact MiniMed support at 800-646-4633 option 1.
What should I do before deleting the SimpleraTM app?
Sync your data to CareLinkTM first to make sure nothing is lost. All your data will stay in the cloud even after you delete the app.
If “Sync to CareLink” is enabled, your system should already be automatically syncing to CareLink. However, to ensure one final upload, follow these steps to sync your Simplera data to CareLink:
Will my care partners still receive my data and alerts?
Yes, if you use the same CareLink™ account, your care partners will continue to receive your data and alerts, even once you have migrated to MiniMed Go.
However, we recommend that your care partners review their notification settings in their CareLink Connect app after you have completed setup of your MiniMed Go app, as all notification settings will have turned back to their default values. Care partners should re-configure these alerts to their liking, as well as new ones such as Missed Dose and Correct High Glucose.