Sensor replacement

We’re sorry to hear you are experiencing a sensor issue.

A replacement sensor can be requested online by signing in to your Diabetes.shop account

Please have your information like serial number or lot number ready before beginning the sensor replacement request.

Note: Replacement sensor orders generally process within two weeks and will ship 3 business day delivery.
If you have less than 2 sensors and need your replacement sensor sooner, contact our 24 Hour Technical Support team to expedite your order 1-800-646-4633, option 1.