Updating my pump to the latest software version

Before you begin, please note the following:

  • These instructions are for those currently using the MiniMed Flex system and are updating to the latest software version.
  • After completing your software update, confirm your settings are appropriate and start your new sensor when you're ready.

Important: Make sure MiniMed Flex pump and mobile device is fully charged before you start to update the software and that you have set aside some uninterrupted time (around 35 minutes in most cases)  to complete the process.


How to update your software

  1. Open the app and confirm you're logged in to CareLink. You can do this by tapping the Profile menu icon from the Home screen, then tap Carelink. If you are not logged in, please do so now by using your CarelinkTM Personal account username and password.

  2. Download and install the software update
    Follow the steps in this guide to complete the update process. The app will also walk you through the software updates step-by-step.

  3. Start your new sensor
    If you are ready to start a new sensor or want to switch to the Instinct sensor after the update, you can insert it and pair it now. Here are some helpful resources:

    Instinct sensor support
    Simplera SyncTM support

    If you are currently wearing a sensor that is not expired, you can continue using it.

Additional resources

MiniMed Flex system software update guide

View step-by-step instructions on how to update your system software.

MiniMed Flex resources

Get additional support for the MiniMed Flex system.

Guides and manuals

Find user manuals and quick reference guides on how to use your products.

† A compatible device is needed to complete the software update. Check to see if your device is compatible. Don't have a compatible device? Contact MiniMed at 1-800-646-4633 option 2 to request an App Manager, a device with the MinMed apps preloaded so you can it with MiniMed products, including the MiniMed Flex pump.